Feature Requests

Optimize your warehouse flow. Generate digital or printable pick lists to help staff gather items efficiently. Support barcode scanning during packing to ensure the right product goes into the right box before the label is printed.

Remove the repetitive "Download PDF -> Open -> Print" steps. Send shipping labels directly to your connected thermal printer (Zebra, Dymo) instantly upon generation, shaving seconds off every package packed.

Make data-driven decisions with a dedicated reporting dashboard. Compare carrier performance metrics—such as on-time delivery rates, average transit times, and delay frequencies—to negotiate better rates or switch providers.

A productivity booster for high-volume days. Select hundreds of orders at once to generate shipping labels, download manifests, or update statuses in a single click, rather than processing them one by one.

Turn your tracking page into a revenue generator. Place custom promotional banners, discount codes, or product recommendations on the branded tracking page to drive repeat purchases while customers wait for their delivery.

Option to add extra insurance coverage for high-value shipments with a single click during label creation. Protects your revenue against loss or damage for expensive items without needing a separate third-party insurance contract.

Instantly retrieve the digital signature or photo of the drop-off via API (GetPOD). Essential for resolving "Item not received" disputes quickly by providing irrefutable proof of delivery without waiting for carrier support.

A dedicated interface to flag and track delivery exceptions such as "Address Incorrect," "Package Damaged," or "Lost in Transit." Centralizing these issues allows for faster resolution than managing them through scattered emails.

Gain full visibility into the "black box" of cross-border shipping. Track the specific status of duty handling and customs clearance steps directly in the dashboard, so you know exactly when (and why) international shipments are held up.

Simplify cross-border shipping by automatically generating customs documentation (CN22/CN23) directly from your order data. This includes full support for HS codes and is a prerequisite for seamless Shopify Markets integration, enabling you to expand globally without the paperwork headache.